An additional update was found and applied, and another Once the updates were applied and the RT had rebooted, he Windows Classic view found a firmware update that the Modern UI update from theĬharms menu missed. Search box at the right top corner of the window ( Figure A).įigure A Type “windows update” in the search box. I was then directed to type “windows update” (no quotes) in the The agent had me hit the + keyboard shortcut that brings up a menu with shortcuts to a variety of destinations, including the Control Panel, Though dubious, I decided itĬouldn’t hurt to play along.
Required for Windows 8.1 had been applied. I explained my issue and the steps I had taken,Īnd to my dismay, he said that he wanted to confirm that all the updates Quickly connected to a support person named Conan. I visited the Microsoft Surface Contact Us page, which was easy to find and navigate. I selected a live chat and was This is a step that I had unfortunately neglected, because it would have More online research indicated that you can Next, I tried Reinstall at the Update and recovery menu. Right-click on This PC and select Properties to view the information on the System control panel. Select Change desktop icons, and in the Desktop Icons Settings view, add aĬheck to the boxes next to the icons you want on your desktop.
To make This PC show on your Classic desktop on Windows 8, right-click anywhere on PC properties page revealed that the device was still on 8.1 Preview. I saw that the Windows 8.1 Preview watermark was gone. When I went into the Classic desktop, I felt a surge of excitement when After rebooting, I checked updatesĪnd discovered that the patches either had to be reapplied or that more were Still wasn’t available, I performed a system refresh from the Update and Updates there until I was notified that none remained. I brought up the charms bar and selected Settings | Change PC settings | Update and recovery, and then applied all the With Xbox, Zune, and other products and platforms. But Microsoft has made great strides in supporting end-user consumers Years in Microsoft technologies and knowing how difficult it is to get a liveĪn issue. This is a knee-jerk reaction on my part, having worked for Afterįinding myself in the same situation, I turned to my last resort - Microsoft support.
In various forums, quite a few users complained that they couldn’t find the Windows Upgrade in the Microsoft Store, and the information online didn’t resolve the issue. Groups may have been early adopters of Windows 8.1 Preview. Problems, while others upgraded and regretted it. Microsoft released Windows 8.1 for Intel and RT on Octoberġ7th, but it didn’t receive much buzz. Steps that may be useful, in general, when encountering issues on Windows RT or The issues described here should eventually be resolved, but the commands I highlight are important troubleshooting Halted and then resumed Windows update 8.1 for Surface RT since this article Fix found for Windows 8.1 upgrade problems on Surface RTĭonovan Colbert couldn't find the Windows Update to 8.1 in the Microsoft Store on his Surface RT tablet, so he turned to Microsoft support for help.